Seppala's Body Shop & Restoration
645 Douglas St. N.W.
Grand Rapids, MI 49504
Call:  (616) 459-1945

Frequently Asked Questions  From Our Customers

Do You Work With My Insurance Company?     

Yes.  Seppala's works with all insurance companies.

Do You Guarantee Your Work And Parts That You Use?      Again, Yes.  Seppala's has guaranteed their work and parts for over 40 years.

Why Is Seppala's Body Shop & Restoration Not On My Insurance Companies List Of Repair Shops?

So Glad you asked.....  Seppala's has never been on any insurance companies repair list. 

Why? You May Ask.....

1.  As a consumer and owner of your vehicle, You have the right to choose who repairs Your vehicle.  As You pay for your vehicle, for Your insurance premiums, and sign the authorization for repairs as a first party payer.  As the insurance company is considered as a third party payer.

2.  As a business that strives to give our customers "Quality With Pride Of Workmanship" with each auto body repair.  In doing so, we adhere to a higher code of ethics  concerning our contract between our customers and our auto body shop .   When you sign the authorization for the repairs to be done on your vehicle, we are responsible to make sure you, our customer receives the highest grade repairs to bring your to vehicle back to per-accident condition.

3.  Under Michigan Act 190  and Michigan Bureau Of Repair Facility Laws:  Number 257.1334, Sec. 34  and Federal  Anti Trust Laws attachment, The 1963 Federal Consent Decree state who is in charge of the repairs to Your vehicle and explains why the insurance companies have direct repair shop lists.  If you would like to see the Michigan Bureau Of Repairs Facility Laws book, we will gladly let you read a copy in our office.

4.  Legally, We can not have a signed contract with our customers and have a signed contract with the insurance companies.  If we did  have signed contract with insurance companies it would breach of contract with you.